While the Streaming service – Netflix is quite older but has become very popular nowadays. Netflix has millions of users worldwide, and due to the great popularity and a huge library of movies and shows, it is continually growing. Many people love to spend their free time on Netflix. And the most impressive thing about it is that you can stream Netflix on any device, such as Smart TVs, PCs, smartphones, tablets and even on gaming consoles. Recently there is an issue many Netflix viewers reported on their device, i.e., Error Code UI-800-3. This prevents the users from watching Netflix on their device by showing a black screen with an irritating message.
This Netflix error code is most likely to appear when there’s something wrong with Netflix app data in your device. The problem might be with the app itself or the cached data. Therefore, you need to go through the complete troubleshooting steps. Since the error can arise on any streaming device, thus maybe some troubleshooting solutions will not work on a few devices. Here are some of the most common and effective fixes are given that works on most devices.
· Reboot the streaming device
· Sign out and Sign in again to Netflix
· Try resetting the Netflix settings
· Erase Netflix cache or app data
· Uninstall and reinstall the Netflix app
As Error Code UI-800-3 of Netflix can appear on any device, thus the exact solution to fix the issue will differ from one device to another. You can check the fix applies to your device and use it to fix the problem.
Here is how to troubleshoot the Error Code UI-800-3 Issue of Netflix
Reboot the streaming device
In a few cases, simply power cycling the streaming device resolves the Error code UI-800-3. Although, if the issue is arising due to any temporary problem, then power cycling helps actually. Power cycling involves shutting down completely and disconnecting the device from the power source. Here is what you have to do with your device to power cycle it.
1. Shut down the device with you’re having the problem.
2. Then disconnect the streaming device from the power source. If you’re using a streaming service, then do the same with it.
3. After that, wait for a couple of minutes.
4. Connect the device(s) again to the power.
5. Then, start the streaming device and check if you can watch Netflix.
Sign out and Sign in again to Netflix
Signing out from Netflix and then signing in again can troubleshoot the Netflix Error code UI-800-3 issue. But, this fix is limited to only a few devices as some devices don’t allow to do so. You can check whether the device you’re using for streaming allows, in case it doesn’t, then reset the Netflix settings (Next solution). If you can sign out from your streaming device, then sign out from the Netflix account on your device. Instead, you can use the Netflix website to sign out from all the devices. To do so,
1. Go to ‘Netflix.com/YourAccount’ page.
2. Open your Netflix account.
3. Go to settings and select ‘Sign out all devices.’
4. Then, confirm with ‘Sign out.’
After that, sign in again to your streaming device and check if it troubleshoots the Error Code UI-800-3 issue of Netflix.
Try resetting the Netflix settings
Few streaming devices don’t provide the users with the ability to sign out from Netflix. But, these devices allow you to reset the Netflix setting that refresh the app data and remove the associated account from it. After resetting the Netflix settings, you’ll be asked to provide your Netflix account sign in details when you reopen the Netflix app.
Erase Netflix cache or app data
If still, the “Netflix has encountered an error – Code UI-800-3” message appearing on your display, then you should try erasing the cache or app data from your Netflix app. Several streaming devices allow erasing Netflix cache or app data from it. You can search online for the stepped instructions to clear cache or app data in your device. If you can’t erase the data in your streaming device, then you can try uninstalling or reinstalling the app.
Uninstall and reinstall the Netflix app
If erasing Netflix cache or app data doesn’t help or you aren’t able to do so in your streaming device, then go to your device settings and uninstall the Netflix app. With deleting the Netflix from your device, it will remove the problem with the app as well. Now, download a fresh Netflix app and sign in again to watch Netflix without any issue.
So, this is how to troubleshoot the Error Code UI-800-3 Issue of Netflix on any device.